NetSuite SuiteCommerce Pricing: Costs, Licensing & Implementation Breakdown

As a leading NetSuite Solution Provider and Certified Agency Partner (CAP), we are often asked about NetSuite ecommerce pricing and the available options for businesses looking to integrate their online store with their ERP.

Common questions include:

• How much does NetSuite SuiteCommerce cost?
• What ecommerce solutions are available within NetSuite?
• Who handles hosting, design, and development?

To provide clarity, we’ve created this guide to break down NetSuite SuiteCommerce pricing and help businesses understand their options.

SuiteCommerce: An Integrated Ecommerce Solution

Unlike standalone ecommerce platforms like Shopify or Magento, NetSuite SuiteCommerce is deeply integrated with NetSuite ERP and CRM, providing a unified commerce solution. This integration allows businesses to manage inventory, orders, customer data, and financials in one system—eliminating the need for separate ecommerce and backend software.

When considering SuiteCommerce, businesses typically choose between two main ecommerce solutions:

SuiteCommerce Standard

SuiteCommerce Standard is a SaaS-based ecommerce platform designed for businesses that need a templated, pre-configured ecommerce solution with a quick deployment timeline. Often compared to Shopify in its approach, SuiteCommerce Standard provides:

• A streamlined setup with pre-built templates for fast implementation.
• Continuous automatic updates pushed by NetSuite, ensuring access to new features as they become available.
• A cost-effective solution for companies with simpler ecommerce needs looking for a robust ERP-connected online store.

SuiteCommerce Advanced

SuiteCommerce Advanced offers an enterprise-grade ecommerce platform with full customization capabilities. Unlike SuiteCommerce Standard, this version provides:

• Complete design flexibility, allowing businesses to fully customize the look and feel of their online store.
• Support for both B2B and B2C business models within a single platform.
• Advanced features such as faceted search, robust site search, dynamic merchandising, and personalized pricing & promotions.
• A mobile-optimized, high-performance storefront capable of handling large product catalogs and high transaction volumes.

SuiteCommerce Advanced is ideal for companies that require a fully customized shopping experience and need advanced ecommerce capabilities beyond what templated solutions provide.

How Much Does NetSuite SuiteCommerce Cost?

SuiteCommerce Subscription Costs

The cost of SuiteCommerce depends on the version selected and the complexity of your business requirements.

• SuiteCommerce Standard is the more cost-effective option, designed for companies that need a templated ecommerce solution with faster deployment. It provides a streamlined approach with pre-built templates, making it ideal for businesses that want to launch their store quickly with minimal customization.
• SuiteCommerce Advanced is a premium solution that offers complete design flexibility, advanced functionality, and support for both B2B and B2C ecommerce. Businesses choosing this option typically require a highly customized shopping experience, more complex integrations, and a platform capable of handling high transaction volumes.

While NetSuite does not publish standard pricing for these solutions, businesses can expect SuiteCommerce Advanced to be significantly more expensive than SuiteCommerce Standard, given its robust customization capabilities.

User Licensing Costs

Since NetSuite uses a named user licensing model, each employee who needs access to manage the ecommerce store, orders, or customer data requires a user license.

• Smaller ecommerce businesses with a lean team handling day-to-day ecommerce operations will typically require fewer full-user licenses, keeping costs on the lower end of the pricing spectrum.
• Larger ecommerce companies that involve multiple departments—such as customer service, finance, and warehouse teams—will require additional full-user licenses, increasing overall costs.

The pricing of user licenses depends on the level of access required, and businesses should assess which employees need full access versus those who can function with limited roles to optimize costs.

Implementation Costs: Two Common Scenarios

Beyond licensing, implementation is a key cost factor when deploying SuiteCommerce. The level of customization, design requirements, and integration needs will determine the overall investment. Below are two typical pricing scenarios based on business size and complexity.

Scenario 1: Small Ecommerce Business Implementation

For businesses with simpler ecommerce needs, implementation tends to be more affordable. A small ecommerce company opting for SuiteCommerce Standard will generally focus on:

• Basic site setup using out-of-the-box templates and standard configurations.
• Integration with NetSuite ERP for order management, inventory, and customer data.
• Limited customization, such as branding, minor UI adjustments, and simple workflows.

Since these businesses rely on SuiteCommerce’s built-in features and require minimal modifications, implementation costs remain on the lower end.
Estimated Implementation Cost: Low to mid-five figures

Scenario 2: Large Ecommerce Business Implementation

For larger businesses or those with complex ecommerce requirements, implementation costs can rise significantly due to:

• Advanced ecommerce functionality, such as dynamic merchandising, personalized pricing, and multi-site capabilities for global operations.
• Extensive customizations, including unique checkout experiences, tailored product catalogs, and deep integrations with third-party applications.
• Ongoing development and optimization, ensuring the platform scales alongside business growth.

These implementations often involve a dedicated development team, extensive testing, and additional integrations, making the process longer and more resource-intensive.Estimated Implementation Cost: Mid-five to six figures, depending on complexity

Factors That Influence SuiteCommerce Pricing

Several factors affect the final cost of a SuiteCommerce deployment:

• Business Size & Complexity – Companies with larger product catalogs or complex ecommerce workflows may require SuiteCommerce Advanced and additional modules.
• Customization & Development – While SuiteCommerce Standard offers pre-built templates, businesses that need custom front-end design and advanced functionality will face additional development costs.
• B2B vs. B2C Requirements – Companies selling to B2B customers often need additional pricing and quoting tools, impacting overall costs.
• Contract Terms – Committing to a multi-year agreement with NetSuite can sometimes result in cost savings.

Because NetSuite pricing is customized based on business needs, the best way to determine costs is to work with a NetSuite Solution Provider who can provide a tailored quote based on your specific requirements.

Get Expert Guidance on NetSuite Ecommerce Pricing

Licensing and implementing NetSuite SuiteCommerce can be overwhelming, especially for businesses navigating ERP-integrated ecommerce for the first time. If you’re evaluating whether SuiteCommerce is the right fit, working with a Commerce Agency Program (CAP) certified partner ensures you get the most value from your investment.

For more details on NetSuite pricing, licensing, and implementation strategies, check out our  [Ultimate NetSuite Pricing Guide] or reach out to our team for a personalized consultation. Our specialists can guide you through the process, helping you configure the right ecommerce solution for your business.